Privacy Policy

1. Who We Are

IGV Housing Limited is a British Columbia-based housing company working across housing delivery, building systems, ownership pathways, and related housing initiatives.

IGV Housing Limited
4000 Stamp Ave.
Port Alberni, BC V9Y 5J7
Canada
Phone: +1 778 348 6780
Email: info@igvhousing.com

2. Information We Collect

We may collect personal information that you choose to provide to us through our website, forms, email, phone, events, meetings, or other communications.

This may include:

• First and last name
• Email address
• Phone number
• Mailing address or postal code
• Company, organization, or community name
• Job title or role
• Project, development, land, investment, employment, media, partnership, or housing-related information
• Information about your interest in IGV Housing, IGV Build Systems, IGVhope, or IGV Capital
• Messages, questions, or documents you submit to us
• Any other information you voluntarily provide

Our website may include forms or enquiry pathways related to:

• General contact
• IGV Build Systems enquiries
• Developer enquiries
• Contractor enquiries
• Investor enquiries
• Careers
• Newsletter sign-ups
• Land seller enquiries
• Media enquiries
• Community or partnership enquiries
• IGVhope enquiries or program interest

Depending on the nature of your enquiry or future participation, we may collect additional information where reasonably necessary. This may include information related to development projects, construction requirements, land ownership, business qualifications, employment applications, investment interest, housing needs, or future program eligibility.

If a later-stage process requires sensitive information, such as financial records, income information, identification documents, credit-related information, household information, or employment documentation, we will provide additional notice, consent language, and/or application terms where appropriate.

We only collect personal information that is reasonably necessary for the purposes identified at the time of collection or as otherwise permitted or required by law.

3. Website, Analytics, Cookies, and Tracking Technologies

When you visit our website, we may automatically collect limited technical and usage information, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Date and time of visit
• Referring website
• General website activity
• Form interactions
• Video interactions
• Link or button clicks
• Advertising and campaign performance data
  ‍

Our website may use cookies, pixels, analytics tools, embedded media, and related technologies to help us operate the website, improve user experience, measure performance, understand visitor behaviour, protect against spam or misuse, and improve our communications.

These tools may include:

• Webflow forms and website hosting tools
• Google Analytics
• Meta Pixel
• HubSpot
• Vimeo
• reCAPTCHA
• Advertising, analytics, and performance cookies
• UserWay accessibility widget
  ‍

Some of these tools may be provided by third-party service providers and may collect or process information according to their own privacy policies.

You may be able to control cookies through your browser settings or through any cookie banner or cookie preference tool available on our website. Some website features may not work properly if cookies are disabled.

4. How We Use Personal Information

We may use your personal information to:

• Respond to your questions or enquiries
• Provide information about IGV Housing, IGV Build Systems, IGVhope, IGV Capital, or related initiatives
• Manage general, developer, contractor, investor, career, land seller, media, newsletter, community, or partnership enquiries
• Register your interest in updates, programs, services, projects, or opportunities
• Send newsletters, updates, invitations, announcements, or other communications where permitted
• Assess project, partnership, land, development, investment, employment, or program opportunities
• Connect you with the appropriate IGV Housing team member or division
• Manage contact records, communications, and follow-up through HubSpot
• Improve our website, services, programs, marketing, and communications
• Measure website, advertising, and campaign performance
• Protect website security and prevent spam, fraud, misuse, or unauthorized access
• Maintain business, legal, accounting, compliance, consent, and communication records
• Meet legal, regulatory, insurance, security, or operational requirements
• Protect the rights, safety, property, and interests of IGV Housing Limited, our users, partners, employees, contractors, communities, and stakeholders
  ‍

We will not use your personal information for purposes unrelated to the reasons it was collected unless we obtain your consent or are permitted or required to do so by law.

5. Consent

By submitting information through our website or otherwise communicating with us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

You may withdraw your consent to certain uses of your personal information at any time, subject to legal, contractual, regulatory, and operational restrictions.

If you withdraw consent, we may no longer be able to provide certain information, services, application review, program access, communications, or support.

To withdraw consent or unsubscribe from marketing communications, you may use the unsubscribe link in our emails or contact us at info@igvhousing.com.

6. Email and Marketing Communications

If you submit a form, register your interest, subscribe to a newsletter, or provide your contact information, we may send you updates about IGV Housing, IGV Build Systems, IGVhope, IGV Capital, upcoming projects, releases, events, resources, opportunities, or related initiatives.

We use HubSpot to help manage contact records, forms, email communications, and related engagement.

You can unsubscribe from promotional emails at any time using the unsubscribe link included in our emails. We may still send non-promotional communications where necessary, including responses to enquiries, service-related updates, application-related messages, legal notices, or transactional communications.

7. How We Share Personal Information

We do not sell your personal information.

We may share personal information with service providers that help us operate our website, forms, analytics, communications, accessibility tools, security tools, customer relationship management systems, and related business functions.

These service providers may include Webflow, HubSpot, Google Analytics, Meta, Vimeo, reCAPTCHA, UserWay, and other technology, website, accessibility, analytics, advertising, or communication service providers.

We may also share information internally across IGV Housing Limited divisions and programs, including IGV Build Systems, IGVhope, and IGV Capital, where relevant to your enquiry, project, program participation, development opportunity, investment interest, land seller enquiry, career application, or related IGV Housing matter.

We do not share general website enquiry information with outside third parties unless:

• You consent to the sharing
• You request that we connect you with a third party
• Sharing is required to respond to your enquiry or provide a requested service
• You enter a later-stage application, project, investment, employment, or partnership process
• Sharing is required or permitted by law
  ‍

We may disclose personal information where required or permitted by law, including to comply with legal obligations, respond to lawful requests, protect rights and safety, investigate fraud or misuse, enforce agreements, or complete a business transaction such as a merger, financing, restructuring, or sale of assets.

8. Storage and Processing Outside Canada

Some of our service providers may store or process information outside British Columbia or outside Canada. This may include platforms used for website hosting, analytics, email communications, customer relationship management, embedded media, accessibility tools, spam prevention, and advertising measurement.

When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.

We take reasonable steps to use service providers that protect personal information in a manner consistent with this Privacy Policy and applicable privacy laws.

9. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain records, meet legal or regulatory requirements, resolve disputes, enforce agreements, and support legitimate business purposes.

When personal information is no longer required, we will securely delete, anonymize, or dispose of it in accordance with our internal practices and applicable law.

10. Security

We use reasonable physical, administrative, and technical safeguards to protect personal information against unauthorized access, use, disclosure, loss, misuse, alteration, or destruction.

No website, email, database, or online system is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the personal information in our care.

11. Accessing or Correcting Your Information

You may request access to the personal information we hold about you, or ask us to correct information that is inaccurate or incomplete, subject to legal exceptions.

To make a request, please contact us at info@igvhousing.com. We may need to verify your identity before responding.

12. Age Requirement

The IGV Housing website and related enquiry forms are intended for individuals who are at least 19 years old. By using this website or submitting information to us, you confirm that you are 19 years of age or older.

We do not knowingly collect personal information from individuals under 19 through this website. If you believe a person under 19 has provided us with personal information, please contact us at info@igvhousing.com.

13. Third-Party Links

Our website may include links to third-party websites, platforms, videos, tools, or resources. We are not responsible for the privacy practices, content, terms, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites or services before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

16. Intellectual Property

All website content, including text, graphics, logos, images, videos, layouts, icons, brand names, program names, product names, model names, diagrams, designs, and other materials, is owned by or licensed to IGV Housing Limited, unless otherwise stated.

You may view and use the website for personal, informational, or legitimate business enquiry purposes. You may not copy, reproduce, modify, distribute, publish, sell, or exploit website content without our prior written permission.

The IGV Housing name, IGV Build Systems name, IGVhope name, IGV Capital name, related logos, brand assets, product names, model names, diagrams, and proprietary materials may not be used without permission.

17. Website Availability

We aim to keep the website available and functioning, but we do not guarantee uninterrupted, secure, or error-free access.

We may update, suspend, remove, restrict, or discontinue the website or any part of it at any time without notice.

18. Disclaimer

The website and its content are provided "as is" and "as available."

To the fullest extent permitted by law, IGV Housing Limited and its related divisions, programs, directors, officers, employees, contractors, advisors, service providers, and affiliates disclaim all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including warranties of accuracy, completeness, fitness for a particular purpose, merchantability, availability, and non-infringement.

19. Limitation of Liability

To the fullest extent permitted by law, IGV Housing Limited and its related divisions, programs, directors, officers, employees, contractors, partners, advisors, service providers, and affiliates will not be liable for any loss, damage, claim, cost, or expense arising from or related to:

• Your use of or inability to use the website
• Reliance on website information
• Errors, omissions, or outdated information
• Website interruptions, security issues, or technical problems
• Third-party links, tools, platforms, or services
• Decisions made based on website content
• Submissions, enquiries, documents, or communications sent through the website
• Changes to IGV Housing programs, services, projects, products, timelines, eligibility requirements, availability, or related opportunities

Nothing in these Terms of Use limits liability that cannot be limited under applicable law.

20. Indemnity

You agree to indemnify and hold harmless IGV Housing Limited and its related divisions, programs, directors, officers, employees, contractors, partners, advisors, service providers, and affiliates from any claims, losses, damages, liabilities, costs, or expenses arising from your misuse of the website, your violation of these Terms of Use, or your violation of any law or third-party rights.

21. Governing Law

These Terms of Use are governed by the laws of the Province of British Columbia and the applicable laws of Canada.

Any dispute related to these Terms of Use or your use of the website will be handled by the courts of British Columbia, unless applicable law requires otherwise.

22. Changes to These Terms

We may update these Terms of Use from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Your continued use of the website after changes are posted means you accept the updated Terms of Use.

15. Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or how to access or correct your information, please contact:

IGV Housing Limited
4000 Stamp Ave.
Port Alberni, BC V9Y 5J7
Canada
Phone: +1 778 348 6780
Email: info@igvhousing.com